Purchases overhaul

08 Jul, 2018 1 min read 18330

Today we are happy to announce significant improvements to purchases.

Internet / mobile banking purchase limits have increased to $5,000-$20,000 (actual limits vary per customer). Also, purchases now come with price protection, providing higher confidence when purchasing bitcoin. This feature works by checking if the market price meets expectations at the time of processing a purchase. If the market has moved too much too quickly, as it sometimes does in the crypto world, customers will receive account credit so that they can purchase at a time that is right for them.

As a result of the above changes, the cash purchase option has been retired due to its low limits and manual processing required. POLi remains, allowing instant purchases.

The CoinTree team

Bitcoin Cash available soon

07 May, 2018 1 min read 7879

Bitcoin Cash has been supported on our site for a number of months in a limited capacity. Today, we are happy to announce that there will soon be full support for Bitcoin Cash. For those interested, please register for early access to our new platform at https://www.cointree.com.

Shortly, there will be a pause on Bitcoin Cash withdrawals as the team focuses on account migration. All customers with Bitcoin Cash already in their account will have their balance available to them once the new platform launches.

The CoinTree team

A new era in crypto trading, coming soon!

30 Apr, 2018 1 min read 16247

We are very excited to annonce our new platform is coming soon. Register for exclusive early access at https://www.cointree.com.

The CoinTree team

New Austrac Register gives confidence to the sector

03 Apr, 2018 1 min read 8752

We are excited to announce that CoinTree will be amongst the first organisations to be included in the Australian Government's Austrac 'Digital Currency Exchange Register'.

As of 3rd April 2018, all Australian exchanges are required to register with Austrac and meet their obligations. We see this as an important step toward building real confidence with the general public and investors that the cryptocurrency industry is not only safe, but is supported as the way of the future.

For new and existing customers, there will be no impact. CoinTree has always been proactive with its policies and practices. We are happy to say that we already meet a majority of the new requirements. For those requirements that aren't quite completely met yet, the changes required are internal only and will not affect any customers.

The CoinTree team

Quality of life updates

02 Apr, 2018 1 min read 13886

We have received some great feedback recently and are happy to announce the following tweaks to make your CoinTree experience better.

  • The minimum purchase amount has been reduced from $200 to $20.
  • The default bitcoin unit is now always BTC, instead of automatically switching between BTC and mBTC based off the account balance. For customers who prefer mBTC, the unit can be changed from your settings page.
  • Popular coins are now shown on the dashboard.
  • Added Qtum and Siacoin altcoins to our list of 50+ coins.

A big thanks to our wonderful customers for helping us improve our service. As always, please send any feedback to our support team.

The CoinTree team

Altcoins update

21 Jan, 2018 1 min read 8561

The altcoin landscape is constantly changing and with the new year comes new updates to our altcoin list.

  • Added: FirstBlood, district0x, RCN, Salt, Storj, 0x.
  • Removed: Bitshares, Decred, Melon, Metal, Monacoin, Namecoin, Siacoin, SingularDTV, Voxels, Vericoin.

Head to the Buy Altcoins page on your account or Instant Demo to see the full list.

The CoinTree team

Bitcoin Cash

29 Dec, 2017 1 min read 11861

We're pleased to announce our customers will soon be able to access their Bitcoin Cash.

Over the next few days customers that have a Bitcoin Cash balance will be able to designate an external Bitcoin Cash address to send their coins to. The option will be presented on the Dashboard page of relevant customer accounts.

We expect the first set of withdrawals to be processed on 12th January and then as per the timeframes set out in our FAQ.

If you’d like to check whether your account has Bitcoin Cash, please get your bitcoin address from the Receive Bitcoin page and enter it into a Bitcoin Cash block explorer such as https://explorer.bitcoin.com

The CoinTree team

Happy holidays

24 Dec, 2017 1 min read 14209

Season’s greetings from all of us at CoinTree!

It’s been a such an incredible year for the digital currency industry. Almost every week there’s been big news and excitement. 2018 looks even more promising!

At CoinTree, we’ve been working hard to keep on top of a tenfold increase in traffic and volume. Our customer support team has grown considerably over the last few months and will continue to grow in the new year. We strive to have response times of 2-3 business days and are deeply sorry we haven’t been meeting that lately.

For customers waiting to access their Bitcoin Cash, we’ll have a blog update on this within a week.

Wishing you a safe and fun festive season.

The CoinTree team

Bitcoin Gold

24 Oct, 2017 1 min read 7281

On or near 25 October 2017 there will be a split in the bitcoin network called Bitcoin Gold. This is similar to the Bitcoin Cash split that occurred in July 2017 where there will be a new coin based off existing bitcoin balances.

We do not plan to support Bitcoin Gold at this stage due to concerns with its launch roadmap and lack of public scrutiny available.

  1. The developers have not made the code available for public review yet.

  2. Unlike previous splits such as Bitcoin Cash, the network will not be useable for a number of days until the Bitcoin Gold team releases the software.

  3. Replay protection is planned for the software but not implemented yet.

  4. There is relatively little official support and commitment from large industry service providers.

We will closely monitor the industry's response and will re-evaluate our support at a later stage. CoinTree customers who would like to ensure they receive Bitcoin Gold as a result from the split are advised to withdraw their bitcoin from CoinTree before block 491,407.

Support for Bitcoin Cash is still planned for the end of the year.

The CoinTree team

Bitcoin Cash update

07 Aug, 2017 1 min read 9388

We would like to give our customers an update on our plans for Bitcoin Cash. You can read about Bitcoin Cash in our previous few blog entries.

Customers who had bitcoin in their CoinTree account at the time of the Bitcoin Cash fork, we intend to allow a once off withdrawal of your Bitcoin Cash balance by the end of the year. Meanwhile, customers can use their accounts as normal; all account actions such as making purchases or sending bitcoin leave the Bitcoin Cash balance unaffected.

We are also happy to announce that Bitcoin Cash has now been added to our ever-growing list of altcoins. All customers can swap bitcoin for Bitcoin Cash and 40+ altcoins.

The CoinTree team

Normal service restored

02 Aug, 2017 1 min read 9110

We're pleased to announce the bitcoin network remains stable after the recent split. Our service has returned to normal.

We will continue to monitor Bitcoin Cash over the coming weeks. At this stage CoinTree has no plans to officially support Bitcoin Cash in the same capacity as we do with Bitcoin. We will post any developments on our blog.

The CoinTree team

Network disruption update

31 Jul, 2017 2 min read 6180

This is a short update to the previous blog entry about the possible network disruption. Please read and understand it before continuing.

We have been advised that all of our global partners are halting trading during the upcoming network disruption. As a result purchases, sells, bill payments and altcoin swaps will be unavailable at times. We hope to minimise downtime as much as possible and will post updates on our Twitter feed.

Purchases are typically a two step process (deposit and processing) and warrant special mention. At all times, customers will be able to begin a new purchase and make a deposit. If we have a partner operational at the time of receiving your deposit, we will process the purchase immediately as per usual. Any purchase deposits we receive during the downtime will be applied as account credit, allowing customers to purchase bitcoin or withdraw it back to your bank account at a time that suits you. As a reminder to customers, CoinTree does not lock in prices and searches for the best price globally at the time of processing each deposit. During this time of uncertainty, we recommend waiting for the network to settle if you are worried about price fluctuations.

At this stage we anticipate customers will still be able to send bitcoin from their accounts during the network disruption.

Twitter will be our primary source of updates during this time. The url is https://twitter.com/CoinTreeAus

The CoinTree team

Potential network disruption

27 Jul, 2017 5 min read 6627

Around 1st August 2017, the bitcoin network may experience disruption due to a situation where a split may occur. This will create multiple versions of bitcoin going forward.

This is the first time in bitcoin’s history that an intentional split is likely to occur. Some services are opting to halt trading during the event. As one of the only exchanges to store each customer's bitcoin in their own bitcoin wallet, the risk to CoinTree and our customers is considerably reduced. CoinTree intends to remain operational during this event, subject to our suppliers and partners being operational as well.

One of the risks during the event is that the network may ‘re-organise’, causing previously confirmed bitcoin transfers to become unconfirmed. As a precaution, CoinTree will increase the minimum confirmations required for deposits from two (2) to at least ten (10) confirmations. This will result in a respective delay with purchases as purchased bitcoin is sent to customer accounts rather than being account credit. The minimum confirmations will be restored to two (2) once the event is over.

The planned split will create a coin called Bitcoin Cash. At this stage, CoinTree has no plans to support this coin on the same level as bitcoin (BTC). Bitcoin Cash will likely be added to our list of 40+ altcoins that can be purchased, instead of being added to our Buy Bitcoin page.

For customers with bitcoin in their accounts when the split occurs, CoinTree cannot guarantee that your account balance will receive Bitcoin Cash. Once the bitcoin network resumes normal operation, CoinTree will evaluate the best course of action for customers. If CoinTree decides to support the Bitcoin Cash split, it will take time to implement a solution. CoinTree customers who would like to ensure they receive Bitcoin Cash as a result from the split are advised to withdraw their bitcoin from CoinTree before 31 July 2017.

Important updates on this event will be posted on our twitter and our blog.

Read more about the split and Bitcoin Cash at https://news.bitcoin.com/what-every-bitcoiner-should-know-about-bitcoin-cash

Questions you may be wondering...

Q. Can I lose my bitcoin?

A. Whether you have bitcoin on CoinTree or elsewhere, your bitcoin will be safe during the split. The split will create a new coin called Bitcoin Cash. Existing bitcoin remains untouched.

Q. Which wallet should I send my existing bitcoin to so that I receive Bitcoin Cash when the split occurs?

A. CoinTree hasn’t evaluated the status of other bitcoin wallets. Please do your due diligence when picking a wallet to use. If you own a hardware wallet such as a Trezor or Ledger Nano, they have announced support for Bitcoin Cash. Please read their documentation prior to sending your bitcoin and ensure you understand how they will handle the split.

Q. What will happen if I send bitcoin from CoinTree before the split?

A. Bitcoin sent before the split will be normal bitcoin. Once the split occurs, you will have access to bitcoin and Bitcoin Cash if the service you sent it to supports it.

Q. What will happen if I send bitcoin from CoinTree after the split?

A. The service you send bitcoin to will only see bitcoin and not Bitcoin Cash. If CoinTree decides to support the Bitcoin Cash split, you will later be able to send Bitcoin Cash from your CoinTree account. CoinTree does not guarantee the split will be supported, nor is there an ETA at this stage.

Q. Can I buy bitcoin before and during the split?

A. Yes, purchases will remain available and working as per usual before, during and after the split. The only expected impact is that the number of confirmations required for account actions will be increased during the split from two (2) to at least ten (10). This will increase the time it takes for bitcoin purchases to complete. Although the completion time will be longer than usual, you will receive the same amount of bitcoin as prices are locked in when they are first processed.

Q. What will happen if I buy bitcoin from CoinTree after the split?

A. You will receive bitcoin only and not Bitcoin Cash. The Buy Altcoins page will likely have Bitcoin Cash available for purchase for those who want to acquire it after the split occurs.

Q. What will happen if I start a purchase pre-split but don't pay until after the split?

A. CoinTree processes purchases at the time of receiving payments. If a payment is received and processed after the split, you will receive bitcoin only and not Bitcoin Cash, even if the purchase was created pre-split.

Q. What will happen to the price of bitcoin?

A. In short, no one knows. There’s a lot of speculation and opportunists looking to capitalise on the uncertainty. During time like these we would like to remind everyone not to panic buy or panic sell. Set your position now and stick to it.

Q. What about other potential forks such as UASF?

A. The reason our statement is out today is so that CoinTree could take the necessary time to evaluate the likelihood of each potential fork activating. With segwit2x locked in during the previous weekend, the chances of other forks occurring have greatly reduced. CoinTree will continue to monitor the situation and will provide an update if anything changes.

If you have any questions regarding this event, please contact our friendly support team.

The CoinTree team

Altcoins updated

26 Jul, 2017 1 min read 5806

We've added a few more altcoins to our ever growing list!

  • Added: FunFair, Metal, OmiseGo, TenX.
  • Returned: Bitshares.

Head to the Buy Altcoins page on your account or Instant Demo to see the full list.

The CoinTree team

Altcoins updated

19 Jul, 2017 1 min read 7118

The list of available altcoins has been updated with the latest coins. For the first time, some coins see a return!

  • Added: Basic Attention Token, Bancor, Civic, Decred, Edgeless, EOS, Numeraire, Status, Waves.
  • Returned: Factoids, Siacoin.
  • Removed: Bitshares, Novacoin, Peercoin, Vericoin.

Head to the Buy Altcoins page on your account or Instant Demo to see the full list.

The CoinTree team

Sells and bill payments are back

27 Jun, 2017 1 min read 6891

We are happy to announce that sells and bill payments are available again. Big thanks to all of our customers for your patience during their downtime. All systems are back to normal.

The CoinTree team

Sells and bill payments temporarily unavailable

12 Jun, 2017 1 min read 3832

Our goal at CoinTree is to make bitcoin accessible for the everyday person. As such, for the last four years we have paid the bitcoin's miners fees for our customers, allowing people to focus on using bitcoin instead of the complexities of it.

Over the last six months, bitcoin's network fees have risen substantially, increasing from a few cents to now costing over $5 per transaction. Unfortunately, it is no longer sustainable for CoinTree to pay these fees for our customers in their current state. While we put our thinking caps on to determine what is the best course of action for our customers, Bitcoin Sells and Paying Bills With Bitcoin are temporarily unavailable. There is no ETA at this stage as we want to take time to find a solution that lives up to the easy-to-use level of service that CoinTree is known for. Stay tuned.

The CoinTree team

More altcoins added

05 Jun, 2017 1 min read 5237

Altcoins are a rapidly changing landscape. Here are the recent additions and removals from our pool of altcoins.

Added: Aragon, GameCredits, Gnosis, Matchpool, Komodo, iExec, Swarm City, TokenCard, WeTrust, Wings.

Removed: BitCrystals, BitcoinDark, Emercoin, Factoids, Lisk, Maidsafe, Omni, Nubits, Shadowcash, Siacoin, StorjX, Steem, Tether, Counterparty.

Head to the Buy Altcoins page on your account or Instant Demo to see the full list.

The CoinTree team

Send bitcoin updates

04 Jun, 2017 1 min read 8829

Today we are releasing improvements to the Send Bitcoin page.

  • Improved fee calculations to ensure a timely transfer on the bitcoin network. Recently, bitcoin's fees have increased and these changes should help your transfers confirm on the bitcoin network just as quick as usual.

  • Altered how the economy fee option works. Previously, economy sends would be batched and broadcast at an appropriate time when the bitcoin network is quiet. However the bitcoin network has been seeing fewer predictable quiet times recently, so we have opted to immediately broadcast your transfers at a reduced fee. We will be monitoring this over the next few weeks to ensure transfers meet the right balance of cheap network fees and quick confirmation times. Please note, bitcoin network fees are not a CoinTree fee.

  • Added an button to quickly send your whole bitcoin balance, saving having to manually calculate it.

We hope you enjoy these updates.

The CoinTree team

Pricing update

28 May, 2017 1 min read 7437

We are experiencing unprecedented demand for our services. To keep up with demand we have had to make some changes to our back end processes leading to extra costs. As such we have increased our service charge from 2 to 3% and minimum purchases from $10 to $200. This is a short term situation and we plan on restructuring our fees in the new financial year to continue to provide the best price for bitcoin in Australia. Thank you for your understanding and we plan to have more updates soon.

The CoinTree team

More altcoins added

19 Apr, 2017 1 min read 4859

Altcoins have been gaining a lot of momentum in the news lately. We are happy to announce the newest additions to our pool of coins:

  • BitcoinDark
  • Bitshares
  • Golem
  • Iconomi
  • Melon
  • Nxt
  • Steem

These additions bring the total altcoins available for purchase to over 40. Head to the Buy Altcoins page on your account or Instant Demo to see the full list.

The CoinTree team

Referral rewards increased

04 Apr, 2017 1 min read 5138

The rewards on our affiliate program have increased. Now you can receive up to $100 for every user you refer, and up to $500 for writing about CoinTree!

See the Referral Program page within your CoinTree account for details.

The CoinTree team

API extended

30 Mar, 2017 1 min read 729

We've added more functionality to our API. Now developers can access our altcoin prices, purchase altcoins and pay household bills.

This release brings our API closer to the feature set of our website interface. See our API documentation in the website footer for details.

The CoinTree team

More altcoins added

29 Jan, 2017 1 min read 1954

Today we're happy to announce that Ripple and Potcoin have been added to our ever growing pool of altcoins.

Ripple, seen as a complement to bitcoin rather than a competitor, has been around for years and gained popularity in the crypto-currency space. It's been designed to allow seamless transfer of any form of currency, whether it be dollars, pounds, euros, yen or bitcoin.

Potcoin is one of the most specialised altcoins we've come across. According to Wikipedia, its aim is to become the standard form of payment for the legalised cannabis industry overseas.

The CoinTree team

Happy new year

18 Jan, 2017 1 min read 4686

Happy new year from all of us at CoinTree! With the new year comes new excitement for what bitcoin may have in store for all. While we wait to see what that entails, we have two updates for you.

  • Regular Purchase limits have been raised to $500, allowing you to purchase a fair bit of bitcoin every week or whenever you want, without lifting a finger.
  • Monero has been added to the pool of altcoins that can be purchased. This is the latest and hottest altcoin doing the rounds at the moment.

    The CoinTree team

Cash purchases temporarily unavailable

08 Jan, 2017 1 min read 1029

Accounts may be unable to make cash purchases at the moment due to a technical issue. Resolving the issue is our top priority, but it may take some time.

All our other features remain available. Existing users will be able to purchase bitcoin using our other purchase options. Unfortunately new users may be unable to purchase bitcoin until our cash option returns. We apologise for any inconvenience.

The CoinTree team

A year in review

31 Dec, 2016 3 min read 5904

Season's greetings from everyone at CoinTree.

It's been a wonderful and eventful year for us here at CoinTree and for bitcoin across the globe. In international news, we've seen many governments begin to take bitcoin and its blockchain technology seriously. We've seen a major overseas exchange, Bitfinex, lose USD $65 million in bitcoin and survive in an extraordinary turn of events. And the bitcoin community experienced the first real bitcoin halving since general adoption.

Closer to home, Australia is continuing to embrace blockchain technology. Earlier this year the government held a $22 million bitcoin auction without a hitch. More recently, Australia Post announced it is researching the blockchain for streamlining its processes, and the BAA released a guide showing merchants how easy it is to accept bitcoin.

At CoinTree, it's not all about keeping up with the latest news. We released BitID integration (allowing you to sign in securely without touching a keyboard), altcoins (such as Zcash, Ether and Litecoin), a currency converter (for those buying for overseas purchases), streamlined purchase time frames, and added a track order feature where you can watch the progress of a purchase, just like watching a parcel arrive. All while maintaining one of the best prices here in Australia. Our best price guarantee has yet to be claimed!

As we look forward to taking a short break, we are excited for what 2017 holds. In the new year, we will see Australian bitcoin platforms start to become regulated. While it will be a lot of work for CoinTree and similar services, it is a great thing for consumers and the community. We expect to see more announcements from the government, ASX and Australia Post about their blockchain research and the progress being made. And we could see bitcoin hit an all-time new high. Fingers crossed!

Wishing you a safe and fun festive season.

The CoinTree team

Silly stats for the silly season

17 Dec, 2016 1 min read 3871

Happy holidays from the team at CoinTree!

Did you know that gardeners buy bitcoin more frequently than non-gardeners?

With the silly season upon us we've brought back our silly stats from last year! Each day a new light-hearted stat will be displayed on your dashboard. Not only are these stats odd and interesting, there's a little bonus in it for you too. Each time you participate you'll receive a discount off your next purchase. No catches, no gotchas. It's our little present to you.

Wishing you a safe and happy holiday season,

The CoinTree team

Announcing auth codes

27 Nov, 2016 1 min read 2635

Today we're releasing a new feature that will help keep everyone's account more secure, auth codes.

For both new and existing users, when performing some account actions such as sending bitcoin, you will now be prompted to enter an auth code. This is a unique 6 digit code that is sent to you via email or SMS depending on what security features have been activated on your account. For users with two-factor authentication enabled, this will be the code from your authenticator app.

It's a great step forward for account security. Please contact support if you have any questions.

The CoinTree team

Ensuring fast purchases are fast

30 Oct, 2016 2 min read 1481

Last week the global bitcoin network experienced an all-time high of activity. It's great to see bitcoin usage continue to increase, but for our users, last week was a time of frustration as purchases took a long time to be approved by the network.

Our team has been working hard to ensure this doesn't happen again. Today we are rolling out a system upgrade that should see purchases continue to be delivered and confirmed as quick as usual should this type of event occur again.

The focus on the system upgrade has delayed our work to enable cash deposits again. We appreciate your patience while we work on this and plan to have it available again later this week.

In other news, Zcash is an exciting new altcoin that reached 26 BTC for 1 ZEC during its first day of launch. It's been added to our ever-growing list of altcoins. If you fancy some Zcash, the Buy Altcoin page will display a price quote once the price stabilises.

The CoinTree team

BPAY purchase option removed

20 Oct, 2016 1 min read 203

At CoinTree, we are continuously monitoring the needs of our users and working on providing the best experience possible. Recently we looked at the purchase options we provide and BPAY stuck out as an odd one. While us Aussies are very familiar with BPAY, it is essentially the same as Online Banking, and usually slower, causing frustration while you wait for your deposits to arrive. It is also our least used purchase method. So today we are announcing the removal of the BPAY option.

If you have been using BPAY and think we might have overlooked a good use case for it, please let us know.

The CoinTree team

Altcoin updates

13 Oct, 2016 1 min read 738

In with the new, out with the old.

Keeping up with the latest changes in the altcoin landscape, today we have rolled out the following updates:

  • Added LBRY Credits
  • Added Maidsafe
  • Added Omni
  • Added Siacoin
  • Added Tether
  • Added Augur
  • Added SingularDTV
  • Removed DAO Tokens
  • Removed Mintcoin
  • Removed Vericoin

Happy altcoin adventuring, from all of us at CoinTree.

Track your bitcoin like you track your parcels

30 Aug, 2016 5 min read 2419

Today we are proud to announce a unique feature in the bitcoin world, track orders. Whenever you buy bitcoin, you will now be able to track the bitcoin in real-time on its journey to your account. It's just like tracking a parcel, expect better!

Bitcoin purchases go through a number of stages during its journey to your CoinTree account. While the journey is pretty quick (about 20 minutes on average), it hasn't been too clear what's going on, what stage it is at, and most importantly, when will it arrive.

With our new track order feature, at any time you can get an instant update of what stage your purchase is at. Each stage contains detailed information explaining why the stage is needed, how long the stage takes, and what the remaining stages are. We have worked hard to provide as much information as possible. All CoinTree accounts are real bitcoin wallets, so we have also taken the opportunity to explain a few simple bitcoin terms such as confirmations.

Next time you buy bitcoin, you'll receive a Track Order link in your confirmation email. You can also find a link in your Transaction Log.

We hope you enjoy tracking your bitcoin purchases. Let us know your feedback.

The CoinTree team

Faster purchases

13 Jul, 2016 1 min read 1985

We recently overhauled our purchase engine and are happy to announce purchases now complete almost twice as quickly as before. This has been in effect for a week or two now and we hope you've been enjoying the quicker purchases.

The CoinTree team

Making overseas usage easier

03 Jun, 2016 1 min read 1457

Want to buy bitcoin for an overseas purchase or send bitcoin to a friend overseas? Up until now you've had to convert the currency itself to AUD. It's doable, but tedious and prone to error.

Our new Currency Converter is a one-stop-shop for finding how much bitcoin you need to fulfil an overseas purchase or transfer. Supporting major international currencies including USD, EUR and GDP, it calculates the amount of bitcoin you need to buy or send from CoinTree to meet a target amount in a chosen foreign currency.

At the moment we support a number of major foreign currencies. Please let us know if we’re missing any that you’d like added.

The CoinTree team

Introducing a faster, more secure login option

04 May, 2016 5 min read 1203

At CoinTree we strive to keep up with the latest in security and today we have launched a new way to log in to your CoinTree account, BitID login.

BitID allows you to securely log in to your account without entering your email address or password. Simply scan the QR code on our login page with a BitID-enabled mobile app and click Confirm, and the page you scanned will automatically take you to your CoinTree dashboard. It's amazing technology and you really have to see it to believe it!

The first question you might ask is 'Is BitID Safe?'

Yes, BitID is the most secure way to log into your account. With traditional email and password login, malware poses a risk of stealing your credentials (which is why we always recommend activating two-factor authentication). With BitID, this isn't possible.

The next question might be 'How Can I Try It?'

  • Download a BitID supported app such as Mycelium or Aizbitz on your mobile device.
  • Login to you CoinTree account the normal way (email and password), and go to your Security page.
  • Complete the process to set up BitID.
  • Your mobile app is now tied to your CoinTree account.

Now the exciting part! Log out and go the log in page. Scan the QR code with your mobile app. You'll be automatically logged into your account without doing anything else.

How does this work?

It seems like magic but behind the scenes the steps are straight forward. When the QR is scanned, the mobile app encrypts a unique code using the same technology that bitcoin uses. The encrypted code is sent to CoinTree where we double-check it is valid and has come from you and only you. If everything checks out, you're logged in. All of this happens almost instantly! And because it's powered by the same technology uses, it is very secure.

We encourage everyone to try this out. You don't need any bitcoin. Download a compatible mobile app (Mycelium or Airbitz for example), set up BitID login using the Security page of your account, then login by scanning the QR code. It only takes a few moments to complete everything and you'll enable more secure and quicker logins.

Please send your feedback to our friendly support team.

The CoinTree team

Silly stats for the silly season

19 Dec, 2015 2 min read 1302

Happy holidays from the team at CoinTree!

Did you know that lefties purchase more bitcoin than right handed people?

With the silly season upon us we thought we would and a little bitcoin twist. Introducing silly stats! Each day a new light-hearted statistic will be displayed on your dashboard. Not only are these stats odd and interesting, there's a little bonus in it for you too. Each time you participate you'll receive a discount off your next purchase. No catches, no gotchas. It's our little present to you.

Wishing you a safe and happy holiday season,

The CoinTree team

New verification checks

16 Jul, 2015 2 min read 416

We have recently seen a new type of fraud where the general public has been tricked into completing bitcoin purchases of scammers. To protect everyone we have introduced a new verification measure for cash deposits. Purchases will continue to be processed as soon as we receive your deposit, and now requests to send bitcoin from your account will be queued until you provide proof that you hold the receipt.

We have looked how other exchanges are handling the issue and tried to find a balance of keeping purchases quick and easy while preventing fraud and keeping our process transparent. This measure only applies to cash deposits and the Send Bitcoin page will guide you through what to do, if you need to do anything.

Our online deposit methods have been temporarily disabled while we evaluate those.

The CoinTree team

Happy holidays

22 Dec, 2014 2 min read 187

Happy holidays from the team at CoinTree!

Leading up to the festive season we have been working on improvements to streamline our service and provide more value to you. We are going to continue working on these throughout the holiday season and partway though the new year. We are not accepting deposits until the new features are ready and we will announce an ETA once we are closer to launch.

Meanwhile, your bitcoin wallet can be used as per usual. As the only Australian service to offer bitcoin proof of solvency, you may continue to keep an eye on your balance using your blockchain explorer of choice. See our FAQ for more information. And as always, you can receive and send bitcoin without any delay.

Wishing you a safe and happy holiday season,

The CoinTree team

Pay bills with bitcoin

04 Jul, 2014 3 min read 136

At CoinTree we are always looking for ways to help you use bitcoin. Today we announce two new features that do just that - auto top-up and pay bills.

Auto Top-Up

Never worry about being low on bitcoin ever again. Turn this setting on and your balance will be topped-up every time you use bitcoin. Easy!

Pay Bills

The new 'Pay Bill' page allows you to use bitcoin to settle any common Australian bill. Simply enter your bill details, hit 'Pay' and your bill will be paid with bitcoin! And as a bonus, there are no fees for using this and if auto top-up is turned on, your bitcoin balance will be topped-up straight away.

Our team loves these new features and we hope you do too.

The CoinTree team

CoinTree is live

15 Jun, 2014 5 min read 147

Today CoinTree is available to the general public. June 15th marks a milestone in Australia's bitcoin history, where a new breed of service is born. One that cares about user experience and security above all else and is designed with you in mind.

CoinTree is the result of hard work from members of the bitcoin community. Our goals are: - Make buying bitcoin as easy and secure as possible - Remove the complexity around bitcoin and trading - Provide a service that you'll love to use

Initially we held lots of brainstorming sessions. What makes a good bitcoin site? What features are missing from other exchanges and marketplaces? How can we prove your bitcoin is safe and real? The outcome is excellent features such as: - An obligation free demo - Easy buy & sell process - A security page that makes it easy to understand how to activate advanced security features - Actual bitcoin wallets for our users so you can verify your balance at any time - Top notch security. HTTPS always and encryption on all important user information

We are very proud of CoinTree and hope you will love using it. And as always, your feedback is more than welcome.

The CoinTree team

A little something for you

01 Jun, 2014 2 min read 49

The team at CoinTree would like to thank all our beta users who provided feedback, both good and bad, during the beta. We've really built something special because of your comments and suggestions, and we wouldn't be here without you.

As a token of appreciation we've credited 1 bitcoin to every user who provided feedback during the beta. We really appreciate you taking time to help us make the site better for users like you.

Thanks again,

The CoinTree team

Preparing for launch

06 May, 2014 1 min read 14

As we shift into launch preparation, we will be closing the Invite A Friend option. Your feedback has been fantastic and any friends that miss out between now and launch will be able to join us soon enough.

Over the coming weeks you'll see design improvements, the rollout of our mobile site and additional changes based on your feedback.

We're so excited, we hope you are too!

The CoinTree team

Beta invites

08 Apr, 2014 1 min read 28

As of today you can now invite your friends to access the beta. Please use the Invite A Friend link on your Account Settings page.

We are looking forward to receiving more feedback,

The CoinTree team

Internal beta launch

23 Mar, 2014 3 min read 21

Today, we announce the launch our internal beta. The CoinTree site is fully functional and we're looking forward to hearing your thoughts and suggestions.

To help you get started, we have created an instant demo, which is designed to give you a sneak peak into the members' only area. You can make your way into this from the home page.

Once you are ready, sign up and access the members-only area yourself.

We'd like you to try everything, including buying and selling bitcoin, withdrawing funds and raising support requests. We'd especially like you to try and break the system. If you do find bugs/quirks, please contact our support team by raising a support request or emailing support@cointree.com.au.

It'll help us greatly to get this feedback, so we can ultimately give you a kick-ass website that you love.

We hope you enjoy using the site,

The CoinTree team

CoinTree is born

12 Oct, 2013 1 min read

All of us at CoinTree are working really hard to get the site up and running for all of you bitcoin enthusiasts out there! Stay tuned, we'll have some cool things to show you in a few months.

Can't wait to see you here again soon,

The CoinTree team